WebCharacteristics such as price, delivery reliability, delivery speed, and quality can be order qualifiers or order winners. Thus, quality may be an order winner in some situations, but in others only an order qualifier. Over time, a characteristic that was once an order winner may become an order qualifier, and vice versa. Obviously, it is ... Web11. A characteristic that was once an order winner may become an order qualifier, and vice versa. Order qualifiers and order winners are shaped by the environment. 12. Outsourcing tends to improve quality but at the cost of lowered productivity. Outsourcing can lead to both quality and productivity improvements. 13. Productivity tends to be only a …
BUS 380 Operations Management Ch 2 Flashcards Quizlet
Web1.Order Qualifiers (the screening that allows product to become a candidate for customer purchase) 2.Order Winner (characteristics that differentiate a product from its competitors) 3.Core Capabilities (skills and abilities that differentiate the supplying firm from its competitors ... these capabilities are either product or process ... WebAn order winner is the characteristic that wins the order. Often it may be a new technical feature that is desirable. It could be a great warranty package or service agreement, or a better price. Order qualifiers and order winners change over time. What was an order winner some years ago, may now become an order qualifier and vice versa. oom the mighty
Operations Management Chapter 2 Flashcards Quizlet
WebA characteristic that was once an order winner may become an order qualifier, and vice versa True Outsourcing tends to improve quality but at the cost of lowered productivity WebA characteristic that was once an order winner may become an order qualifier, and vice versa. TRUE. Order qualifiers and order winners are shaped by the environment. Outsourcing tends to improve quality but at the cost of lowered productivity. FALSE. WebINTRODUCTION The terms “order winners” and “order qualifier” were invented by Terry Hill, a professor at the London Business School. These terms is defined as the process of how internal operational capabilities are converted to criteria that may lead to competitive advantage and market success. The operations people are responsible for ... ooms oaci